This website operates as a product catalog and inquiry system only. Orders are not placed directly through this website. All orders are processed manually after inquiry approval and invoice confirmation. Shipping arrangements are finalized during the order approval process.
Orders are processed after: inquiry submission, order approval, invoice confirmation, payment verification. Typical processing time: 1–3 business days after payment confirmation. Processing times may vary depending on product availability and documentation requirements.
Shipping methods are selected based on product requirements, delivery location, and customer preference. Shipping details are provided during the invoice process.
We currently ship to approved locations where permitted by applicable regulations. Availability may vary depending on regional restrictions, product type, and regulatory requirements. We reserve the right to decline shipment requests to restricted locations.
Shipping costs are calculated individually for each order and depend on shipping destination, package size, shipping method, and any special handling requirements. Shipping charges will be included in the final invoice.
Tracking information will be provided once an order has shipped. Customers will receive shipment details via email.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues caused by incorrect address details. Additional shipping fees may apply for address corrections or reshipments.
If a shipment arrives damaged or is lost in transit, please contact us promptly with the order reference, description of the issue, and photos if applicable. We will work with the carrier to resolve shipping issues when possible.
Some products may require special handling or temperature-controlled shipping. Appropriate packaging and shipping methods will be used when required. Customers are responsible for receiving shipments promptly to maintain product integrity.
| Shipment Type | Typical Timeframe |
|---|---|
| Domestic shipments | 2–5 business days |
| International shipments | 5–14 business days |
Delivery estimates are not guaranteed.
Products listed on this website are intended strictly for laboratory research use only. Products are not intended for human or veterinary use.