This Privacy Policy describes how we collect, use, and protect your information when you visit our website or submit an inquiry.
This Privacy Policy describes how we collect, use, and protect your information when you visit our website or submit an inquiry.
This website operates as a product catalog and inquiry system only. Purchases are not completed through this website.
By using this website, you agree to the collection and use of information in accordance with this policy.
Information You Provide
When submitting an inquiry or contacting us, you may provide:
- Name
- Email address
- Phone number
- Organization or company name
- Shipping state or region
- Product inquiry details
- Messages or notes
This information is submitted voluntarily through our contact and inquiry forms.
Automatically Collected Information
We may automatically collect technical information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring websites
This information helps us improve website performance and user experience.
We use collected information to:
- Respond to product inquiries
- Provide product documentation
- Confirm inquiry submissions
- Communicate availability information
- Improve website functionality
- Maintain records of communications
We do not sell or rent personal information to third parties.
Information submitted through inquiry forms may be:
- Sent to internal staff
- Stored in customer relationship management systems (CRM)
- Used to respond to product requests
Submitting an inquiry does not create a purchase agreement.
This website may use cookies and similar technologies to:
- Analyze website traffic
- Improve user experience
- Track form submissions
- Monitor site performance
You may disable cookies through your browser settings.
We may use analytics services such as Google Analytics to understand how visitors use our website.
Analytics tools may collect device information, geographic region, website interactions, and session duration. This information is used for internal analysis only.
No ecommerce purchase tracking is enabled.
We implement reasonable administrative and technical measures to protect your information. However, no online transmission or storage method is completely secure.
We may use third-party services for website hosting, form processing, analytics, email communication, and CRM systems. These services may process information as necessary to perform their functions.
If you submit an inquiry, we may contact you regarding product availability, documentation requests, inquiry follow-up, and order processing instructions. You may request to stop communications at any time.
We retain submitted information as long as necessary to respond to inquiries, maintain business records, and comply with legal requirements.
Depending on your location, you may have the right to request access to your information, request corrections, or request deletion of information. To make a request, contact us using the information below.
This website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
Products listed on this website are intended strictly for laboratory research use only. Products are not intended for human or veterinary use. Information provided on this website is for educational and informational purposes only.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
If you have questions regarding this Privacy Policy, please contact us:
Email: Support@optimalwellnesslaredo.com
Contact Form: Available on the Contact Page